Making the task easier for accountants and bookkeepers, the virtual staff can work on any software, for example, SAP, QuickBooks, and others. In many ways, Valenta BPO’s hyperautomation enabled virtual staffing is a human raeplacement that can perform all the tasks with complete efficiency and up to 95 to 96 percent accuracy. “Through the power of hyperautomation, we increase the efficiencies of processes and increase the productivity level of the business,” adds Kasim.

With their out-of-box thinking and exceptionally varied problem-solving techniques, Valenta BPO is capable of gauging the unique needs of every business. The company begins with a discovery session which focuses on understanding the client’s current situation. The client onboarding process also includes process mapping to identify which processes can be automated or outsourced. Kasim reminiscence an instance where Valenta BPO’s helped a client in the advertising business who had operations in the US and a support team in Canada. Valenta BPO did a process mapping for their client and automated some of its solutions. This eventually reduced the cost by 30 percent for the client’s support functions.

Valenta BPO has UST SmartOps as its technology partner, making their technologies competent to some of the big names in the outsourcing industry while being low in terms of the price point. Backed by the team of ex-KPMG folks with precise focus on process consulting, Valenta BPO holds a sharper edge over their competitors. Valenta BPO works on the technology side of the clients on an efficiency gain models. The company does a split on clients’ savings, which helps clients show confidence in their technology solutions.
Having carved a unique niche in the space, looking ahead, Valenta BPO, along with improving their consulting and automation capabilities, is building a strong local presence across the US, by embracing a franchise model.